ISE Graduate Program General Information

Advisor: Dr. Tsao, Room ENG 485H, Tel: 408-924-4088

Program Description

The goal of ISE is to ensure that a manufacturing or service organization's systems are efficient, productive, safe, and well designed against cumulative injury, and that the systems incorporate the right tools and equipment. Types of activity involved in ISE include :

  1. developing quality metrics for the organization's products or services and performance measures for its internal operations
  2. collecting data to measure and monitor the quality and performance
  3. improving the performance and hence the quality
  4. utilizing the latest computer-based analytical, modeling, and design technologies.

The MS curriculum prepares engineers for these activities and helps achieve the goal of ISE in a manufacturing or service organization. The curriculum prepares students to bridge the gap between operations and management with courses ranging from operations planning and control, quality assurance and reliability, human factors and ergonomics, human-machine interaction, information engineering, and cost-effectiveness analysis, to organizational development and total quality management. It prepares students to enter the profession immediately or to go on to pursue a Ph.D. degree.

A Ten-course Program with Six Specialty Areas

MS-ISE is basically a ten-course program, including nine graduate courses and an M.S. thesis/project or a written comprehensive examination. Six specialty areas are offered: (a) Specialty Area 1: Production and Quality Assurance (b) Specialty Area 2: Supply Chain Engineering (c) Specialty Area 3: System and Information and Modeling (d) Specialty Area 4: Human Factors (e) Specialty Area 5: Service Systems Engineering (SSE) (f) Specialty Area 6: Specialty Area 6: Healthcare Industrial Engineering Further information may be obtained by calling or visiting the Graduate Advisor of the Industrial & Systems Engineering Department. The SJSU catalog can be found on the internet at,; other information about SJSU can be found at Specific information about the College of Engineering can be found at Details about the Department of Industrial and Systems Engineering or about the Master of Science Program in Industrial and Systems Engineering (MS-ISE) can be found at

An Evening Program Tailored for Silicon Valley Professionals

With “SJSU is at the heart of the Silicon Valley. The MS-ISE program is essentially an “evening" program, with almost all graduate classes taught between 5:30PM and 8:30 PM. Many MS-ISE students have full-time jobs in the Valley while attending the program; some of them are managers having hiring responsibilities. MS-ISE students’ course loads vary from three units per semester to twelve units.


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